What we do

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CONSULTING & ANALYTICS

Forget the typical agency relationship, we are here to serve as an extension of your marketing team. The best part is you’ll be working with a team of non-commissioned experts who get just as excited about your hotel’s ROI as you do. 

Not the social type? We have a host of tools and support available 24/7 to give you the insight you need into your digital marketing performance. Our digital toolkit gives you the power you need to make proactive strategic decisions in a way that speaks your hotel’s language.

Digital Marketing Strategists

The Sabre Hospitality Solutions team is over 900 members strong, and our Digital Experience squad consists of 150 people – all dedicated to creating, building and supporting your digital efforts.

We are at our best when we can be immersed in your brand and truly become an extension of your team. It’s in our DNA to consider all technology available and provide what we feel is the most effective solution for you based on your goals and objectives. Our strategists will be with you every step of the way from budget planning, implementing initiatives, analyzing performance, and making strategic recommendations. We’ve been known to even play counselor if that’s what you need!

Analytics - Building the Foundation

Would you start building a house without first laying down a foundation? Neither would we. That’s why we offer a suite of reporting tools to enable you and your strategist to understand booking engine activity, trends, successes and opportunities based on historical performance, customized competitive sets and industry benchmarks. All this data helps you and your program work smarter and make the most out of your marketing dollars. Our reports also evolve along with the tools, tracking and technology available so we can provide you the most up-to-date accurate results to base those strategic decisions on.

Custom Reporting

We understand that there are many different stakeholders involved with a hotel and that each of those stakeholders may be focused on different metrics. We can tailor your data into a custom story that makes sense for you and your stakeholders if the standard reports don’t meet your needs. Our team is proficient in the powers of Google Analytics and Google Data Studio and can craft a dashboard that focuses on only the metrics you need and showing how your website stacks up against key performance indicators while eliminating distractions.

We can tailor your data into a custom story that makes sense for you and your stakeholders.

Retailing Insights

Meet your Revenue Manager’s new best friend. Retailing Insights goes above and beyond monitoring and measuring digital marketing campaigns. This powerful reporting platform merges data from the Synxis Booking Engine, Google Analytics, and Google AdWords to help you and your strategist optimize your marketing dollars. With Retailing Insights, your hotel can:

  • Understand conversion of digital marketing initiatives with hotel centric KPI reporting including bookings, room nights, and look-to-book
  • Visualize your booking engine performance with executive level overview to forecast across one property or an entire portfolio
  • Customize competitive sets to see how your performance stacks up to other, similar properties
  • Send Pace Report data to current AdWords accounts to gain actionable insights for use in retargeting campaigns

This powerful reporting platform merges data from the Synxis Booking Engine, Google Analytics, and Google AdWords.

Laptop displaying Retailing Insights charts

Customer Portal

Keep your digital program on point with the DX Customer Portal. The Customer Portal is our central hub for you to engage with your DX team and program by bringing together your website metrics and booking engine statistics to provide you with a holistic view on acquisition, engagement, and conversion metrics. The DX Customer Portal will equip you with the information you need to maximize bookings and gain an edge in our competitive environment. The DX Customer Portal comes loaded with:

  • Website traffic reporting to show your website visitors by channel and how they’ve changed over time
  • Engagement reports summarizing how visitors interacted with your website and what device types they visited from
  • An Executive Summary report that puts it all together and merges your revenue data with your traffic data
  • Content folders where you can find key documents related to your program as an archive

OTHER SERVICES

Our global team of experts have your best interests in mind. We don’t like to think of ourselves as ‘preferred vendors’ or the ‘agency of record’. Instead, we see ourselves as partners with a common purpose to deliver the best digital experience to the people that matter the most, your guests.

The services we deliver are not random or arbitrary, they are specific and thoughtful solutions that come from decades of experience in the hospitality industry.

OUR OFFICES

Being lucky in life is the result of putting yourself into action for good luck to happen to you. You’ve probably heard the statement “The harder I work the luckier I get”. Another way of putting it is “Whatever you are ready for is ready for you.”

  • The Americas
    SHSSalesRequest@sabre.com

    Call Toll Free: 1-877-520-3646
  • Europe, Middle-East

    SHSSalesRequest@sabre.com

    Call Toll Free: 1-877-520-3646
  • Asia-Pacific

    SHSSalesRequest@sabre.com

    Call Toll Free: 1-877-520-3646